Frequently Asked Questions

Everything about custom curtains

Answers to the questions our clients across Sherbrooke and Estrie ask most often, from pricing to care. Have another question on your mind? Write to us and Nalia will be glad to answer.

How much do custom curtains cost in Sherbrooke?

The cost of custom curtains depends on the fabric you choose, the window dimensions, and the pleat style. Every project is unique, so we provide a detailed, transparent quote within 48 hours of the consultation. The initial in-home meeting and measurements are free, with no obligation.

How long do custom curtains take?

Custom confection usually takes 1 to 3 weeks once the quote is approved and the fabric is selected. More complex projects, such as large bay windows or coordinated curtain and bedding sets, can take a little longer. We give you a precise timeline from the very start.

How does the in-home consultation work?

The in-home consultation is free. Nalia comes to you to take measurements, study the light in each room, and review fabric samples directly in your decor. It is the moment to discuss your needs and tastes, and to visualize the result before the first cut.

What areas do you travel to?

We serve Sherbrooke, Magog, and the wider Eastern Townships: Orford, North Hatley, Austin, Georgeville, Ayer's Cliff, Coaticook, Lac-Mégantic, and the surrounding municipalities. We also travel to Bromont, Sutton, and Knowlton for select projects. For a request a little farther out, reach out and we will gladly review it.

Why choose custom over big-box store curtains?

Custom curtains are made to the exact dimensions of your windows, with the fabric, lining, and pleat you choose. Unlike big-box store models, they hang perfectly, last for years, and reflect your style. You work directly with the couturière, from the sketch to installation guidance.

Do custom curtains help keep the heat in during winter?

Yes. Lined curtains, especially with a thermal lining, reduce heat loss through windows during the Quebec winter. Velvet and heavy linen offer excellent insulation. It is a solution that is both comfortable and elegant, keeping your rooms warmer and cutting down on cold drafts near the glass.

What is wave pleat?

Wave pleat creates smooth, continuous undulations across the full width of the curtain. It is one of the most sought-after styles today for its clean, modern look. It requires specific track hardware and a fabric with body. Nalia masters this technique for a flawless drape.

What pleat styles do you offer?

We craft several pleat styles: the classic Flemish pinch pleat, the clean flat pleat, the modern wave pleat, the elegant goblet pleat, the pencil pleat, and grommets. Each style changes the look and drape of the curtain. During the consultation, we help you choose the one that suits your room.

What fabrics do you use for custom curtains?

We work with a wide selection of quality fabrics: natural linen, velvet, sheers, cotton, and technical textiles. The right choice depends on the effect you want, the room's light, and the upkeep you prefer. We bring samples to the consultation so you can see them in your own light.

Do you repair and alter curtains?

Yes. We offer repairs, alterations, shortening, and lengthening of curtains and bedding. Whether your curtains were bought elsewhere or made by us, we bring the pieces you love back to life. Bring us your project and we will assess together what can be done.

How do I care for and clean my custom curtains?

Care depends on the fabric. Many of our curtains are dry-cleaned to preserve the drape and colour, while certain treated linens and cottons can be washed at home. We also offer a cleaning and pressing service. You receive clear care recommendations when your project is delivered.

Can you dress specialty-shaped windows like bay windows or arches?

Absolutely. Bay windows, arched windows, and half-moons call for particular expertise. We take templates directly from your window and use custom curved tracks to follow the shape. The result respects the architecture of your window instead of hiding it.

Do you offer acoustic curtains to reduce noise?

Yes. We craft acoustic curtains in heavy velvet and acoustic wool to soften noise and improve sound comfort. They suit home theatres, listening rooms, offices, and restaurants. Generous pleats increase the absorption surface and reduce reverberation in the room.

Do you work with businesses and restaurants in Estrie?

Yes. We dress restaurants, offices, boardrooms, and commercial spaces across Estrie. We handle the technical requirements of large spaces and offer acoustic, thermal, and blackout fabrics. Whether for ambiance or performance, we create a solution suited to your establishment.

Do you make custom shades?

We craft custom fabric Roman shades, hand-sewn in our Sherbrooke atelier. Our trade is sewing: we work with linen, velvet, and sheers to dress your window. We do not install horizontal or venetian blinds, or off-the-shelf roller shades from big-box stores. If you are looking for a fabric shade that coordinates with your curtains, that is exactly what we create.

What is the difference between a sheer and a curtain?

A sheer is a light, translucent fabric that filters daylight and preserves your privacy without darkening the room. A curtain is more opaque, frames the window, and can block light depending on the lining you choose. Many of our clients across Estrie layer the two: a custom sheer for the day, a curtain for the evening. We craft both in our atelier.

Who will make my curtains?

Every project is made by Nalia, an artisan couturière in Sherbrooke since 1997. You work directly with her, from the first consultation to installation guidance, with no middleman and no subcontracting. Rideaux Nalia is a sewing atelier for window treatments, not a store or a chain. It is that direct contact with the artisan that shows in the result.

Do you offer flame-retardant curtains for businesses and institutions?

Yes. We craft custom flame-retardant curtains for restaurants, community halls, offices, and establishments that must meet fire-safety codes. We work with treated or certified fabrics according to your project's requirements. Share your specifications and we will propose a compliant solution without sacrificing aesthetics.